Product information

We develop and distribute our products ourselves – without intermediaries.

This means for you: best quality, fair prices and direct contact with the brand.

Why buy directly from Feelgrounds?

Maximum quality assurance

From design to delivery, we control every step. This ensures that every product meets our highest standards.

Fair pricing structure

Without additional distribution levels, we prefer to invest in materials, development and service – rather than in margins along the supply chain.

Fast availability

Direct processes enable efficient workflows and reliable delivery.

Transparent communication

You speak directly with the team behind the brand – competent, personal and solution-oriented.

Exclusive Products & New Arrivals

New models and limited editions are available from us first.

📦 Shipping & Delivery

🧭 Austria: GLS, Post AT – 2–4 business days
🧭 Germany: DHL, DPD – 2–4 business days
🧭 Europe & Switzerland: 3–5 business days
🧭 USA, Canada, UK: FedEx – 4–6 business days

Note: Delivery times are estimates and may vary depending on workload, holidays, or customs clearance.

💰 Shipping Costs

💰 Free Shipping:

from €100 to Germany, Austria & Switzerland
from €110 to EU & International

⭐ Shipping costs below free shipping threshold:

Austria: €4.90 – €5.90
Germany: €4.90 – €5.90
Switzerland: CHF 6.90
Italy, France, Netherlands, Belgium, Luxembourg, Denmark: €6.90
Poland, Slovakia, Hungary: €9.90
Spain, Finland, Sweden, Portugal, Ireland, Estonia, Norway, Slovenia, Croatia, Cyprus: €14.90
USA, UK, Canada: €14.90

🔁 Returns

📢 Free Returns:

Austria, Germany: 14 days free, thereafter (15–30 days) €4.90
Switzerland: 30 days free
USA, Canada & UK: free

📦 Return Costs (Other Countries):

€9.90: Italy, France, Netherlands, Belgium, Luxembourg, Denmark, Poland, Slovakia, Hungary, Spain, Portugal, Finland, Slovenia
€14.90: Sweden, Ireland, Croatia
€19.90: Estonia, Norway, Cyprus

📌 Return Information

Returns accepted within 30 days
Registration via our return portal required
The exact return cost will be displayed before completion

🌍 Customs & Import Fees

📢 For deliveries to Switzerland, USA, UK and Canada, no additional customs or import fees apply.

🔗 Return Portal

👉 Initiate Return

Feelgrounds pursues a holistic approach to sustainability along the entire value chain. The focus is on using recycled and natural materials, as well as developing innovative, plant-based alternatives to leather.

All products are completely vegan and are manufactured under fair working conditions. At the same time, Feelgrounds continuously strives to improve its own environmental footprint – without compromising on comfort, functionality, or quality.